Term of Service
Terms & Conditions
Before proceeding with your purchase on www.bakhache.com, it is important to carefully review and comprehend the following terms and conditions. By confirming your purchase, you signify your acceptance of all the terms outlined herein.
- Product Availability and Pricing
The products displayed on our website are offered for sale with the available stock and are subject to the pricing conditions specified on the website.
- Order Placement and Payment
All sales are on a ‘first come first serve’ basis, and full payment is required upon order placement. Once an order is confirmed, no cancellations will be entertained.
- Exchange of Defective Goods
Exchanges for defective goods are permissible only if the buyer reports the issue within seven (7) days from receipt. Reports received beyond this period will not be accepted. Please provide clear photos and a written description of the damage or defect in your communication.
- Return & Exchange Policy
Returns and exchanges are applicable only for flawed (defective) items. Exchanges for the same item are not possible as each item is unique. You can exchange for another item of the same value.
- Delivery Responsibility
Bakhache Jewellery is not responsible for any damage or loss of goods during the delivery process to the customer's address. Refunds will not be provided for such occurrences.
- General Changes
We retain the right to make changes, in whole or in part, to these Terms and Conditions at any time for legal, regulatory, or security purposes. Such changes may encompass enhancements, additional features, technological advancements, and reasonable technical adjustments to ensure the continued operability of our website.
- Statutory Rights
These Terms and Conditions do not compromise your statutory rights as a consumer or limit our liability for damages resulting from injury to life, body, or health or for a breach of guarantee.