Shipping Policy


All online transactions are accompanied by complimentary worldwide delivery service.

The estimated lead time is subject upon the availability of your selected item. Under normal circumstances, you can expect your order to arrive within 3 to 5 business days from the date of purchase, unless otherwise specified.

In the event of limited stock, which may necessitate an extended delivery lead time, our Client Relations Centre will promptly notify you. For further information concerning your delivery, please reach out to our Client Relations Centre at

*Please note that delivery services are not available on Saturdays, Sundays, and public holidays. During festive seasons, delivery lead times may be extended, and affected clients will be promptly notified via email or WhatsApp.



Upon completion of your order, we will promptly send a notification email or WhatsApp message to inform you that your items are ready for pickup.

For pickup arrangements, please contact +6012-538 5755 upon receiving the 'Order Ready' notification email.

Kindly note that walk-in pickups without prior notice are strictly not allowed. To facilitate the pickup process, please present proof of identification and the order confirmation at the time of collection.


Self-collection Location:

The Bakhache Luxuries House

Address: No. 261, Jalan Maarof, Bukit Bandaraya, Kuala Lumpur, 59000, Wilayah Persekutuan

Contact Number: +6012-538 5755


Self-collection Hours:

Monday to Friday: 10:00 AM to 7:00 PM

We look forward to serving you and making your pickup experience as seamless as possible. Should you have any further inquiries, feel free to reach out to us.

Thank you for choosing Bakhache Jewellery, and we look forward to serving you with the utmost care and attention to detail.